At HDS, we believe great technology is only as powerful as the people and services behind it. That’s why our technical and professional services are built to work with you, offering real-world expertise, hands-on guidance, and innovative tools to elevate your agency’s performance.
Whether you’re implementing a new system, planning your next compliance strategy, or looking for a partner who understands affordable housing operations, our team is here to ensure success at every level.
What Makes Our Technical and Professional Services Different?
HDS technical and professional services go beyond setup and support. We provide a comprehensive, people-first approach that helps housing agencies like yours:
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Streamline complex workflows
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Ensure system and program compliance
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Reduce internal strain
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Improve accuracy and reporting
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Deliver consistent outcomes
Backed by decades of experience in the affordable housing industry, HDS services are designed to empower your staff and drive long-term operational impact.
Our Expert Services Include:
Personalized Training
We offer customized training to ensure your team is confident using HDS systems from day one. Training is tailored to your agency size, user roles, and the specific systems in place. We also offer refresher courses anytime your team needs a boost.
Business Analysis
Our analysts assess your current systems and identify enhancements that align with your goals. This service is essential for system modifications, data conversions, and new functionality rollouts. We help uncover opportunities for better performance before implementation even begins.
Business Process Consulting
Get a clearer path to efficiency. Our consultants evaluate your procedures, simplify workflows, and optimize how your people, processes, and systems work together.
Project Management
A dedicated HDS Project Manager will guide your project from planning to go-live. With tailored timelines, clear deliverables, and smooth coordination, we ensure successful implementations every time.
Systems Consulting
We review your technology landscape and ensure every piece including hardware, software, data, and integrations work together as one. If you need to fine-tune your infrastructure, we can help.
Custom Development
For unique needs, HDS offers custom development services. We gather your requirements, build tailored system enhancements, and maintain the applications to grow with you.
Robust Technical Services to Support Your Systems
Hosting Services
Don’t have an internal IT team? We offer secure application hosting with dedicated support, software maintenance, and Class 5/Tier 4 data center performance. Our hosted environment allows your staff to focus on mission-critical work without worrying about system upkeep.
Disaster Recovery
We provide disaster recovery and business continuity services to protect your agency from downtime or data loss. Off-site backups and recovery plans ensure you’re ready for anything from outages to natural disasters.
Section 8 Baselines & Voucher Processing
For agencies transitioning to HDS or requiring additional help, we offer voucher processing and baseline services tailored to Section 8 Contract Administrators streamlining conversions and compliance.
Full Program Administration and Compliance Solutions
Our ecosystem includes a comprehensive suite of services for both Single Family program administration and broader community stabilization initiatives. These services are powered by specialized teams and systems designed to maximize program effectiveness, ensure compliance, and deliver lasting impact.
eHousingPlus is a national leader in Single Family Program Administration, delivering end-to-end services that support over 50 Housing Finance Agencies (HFAs) across the country. As an integral part of the HDS ecosystem, eHousingPlus integrates seamlessly with the HDS Single Family System to streamline operations and ensure regulatory compliance.
eHousingPlus supports over 50 agencies nationwide with services including:
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Compliance File Reviews
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Lender Onboarding & Training
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Program Setup & Administration
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Real-Time Reporting
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System Integration
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Using the HDS Single Family System, eHousingPlus ensures compliance is accurate, timely, and fully integrated with your program goals.
HDS Allita provides innovative, cloud-based software and professional services to help agencies administer complex housing stabilization and community recovery initiatives. Focused on mission-driven work, Allita supports agencies implementing federal and state-funded programs such as Emergency Rental Assistance (ERA), Housing Stability Services, and Disaster Recovery efforts.
Our support services include:
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Program Administration
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Compliance Administration
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Program Processing
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Fraud Prevention and Audit Services
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Reporting Services
HDS Allita provides specialized services that empower government agencies, public sector organizations, nonprofits, and community-based groups to address urgent housing needs. Our professional services support initiatives in housing stabilization, affordable housing development, homelessness prevention, and community revitalization. We help clients operate more efficiently, ensuring that funding is deployed quickly, accurately, and in full alignment with community priorities.
By leveraging the specialized services of eHousingPlus and HDS Allita, we provide comprehensive solutions that address the full spectrum of housing program administration and compliance needs, empowering agencies to serve their communities effectively.
Let’s Talk at Housing Credit Connect 2025
We’re excited to share how HDS technical and professional services can elevate your operations, streamline compliance, and improve outcomes for the communities you serve.
Visit us at Housing Credit Connect 2025 to speak with the team that powers your success. You can also request our professional services if you will not be in attendance at the Housing Credit Connect in Chicago.