eReports

Lenders can access the eReports by selecting the eReports option on our main menu.  The available reports are:

• Program Summary
• Loan Info Summary
• Loan Detail Report for Lenders
• Lot Detail Report by Lender (Taxables)
• Demographics

The access level for these reports are determined by a user's security profile, the company they work for, etc.  If you do not have a username and password, you must submit a request. (click here).

HOW TO PRINT THE REPORTS

Unlike the screens you can print from any website (html), the Crystal Reports Viewer provides an ICON for printing the reports.  This enables the viewer to control the printer settings and make sure that the reports print properly on ANY printer.  The PRINTER ICON appears WITHIN the Crystal Viewer Screen (NOT THE TOP BROWSER PRINTER BUTTON).  It is a small printer button located directly above the PREVIEW TAB on the screen.  If you click the (IE or Netscape) browser print button  in error, the reports will not print.  Simply click your option again, then select the Viewer Print icon and you will have your reports print correctly.

eReports are processed on line via a Crystal Reports Viewer.   When you select this option, and depending on your system set up, you may have to update certain files to be able to view the reports properly.  Most computers have this file updated, however some may  need to download and run this set up.  We recommend that you first contact your IT or Systems (Computer) Support Department where they can better assist you in setting up this file in your system.  You may have internal restrictions that they need to assess.  Otherwise, you may contact the Bond Compliance office at (954) 217-0817 Ext 210 and ask for assistance in updating your Crystal Viewer. 

1. TEST  eReports
Do a test on your own PC to see if you need to update your file.  Simply go to the eREPORTS option and click any of the reports.   If you have a blank screen and/or receive an error your file needs to be updated.

2. UPDATE
Some system set ups will actually pop a short wizard which will walk you through the download and set up of this file.  Others will not.   If your system acknowledges it, and launches the wizard, to which you simply accept the defaults, go ahead and follow the directions, and lastly reboot (restart your machine) at the end of the process so that the new settings may take place.

You will be taken to a step by step instruction of downloading the file  npviewer.exe from the internet site.  ( We recommend that you simply RUN the file from its current location, which will self-install, then rebooting (restarting) your machine at the end to make sure the settings get updated.)